(Please read carefully as they set out our respective rights and obligations. Once you begin your tour, by default, you accept these terms and conditions.)
Once ‘SA Kitesurf Adventures’ confirms your booking, a contract is made between ‘ SA Kitesurf Adventures ‘ and you upon the terms and conditions set out below. ‘SA Kitesurf Adventures ‘ hereinafter referred to as ‘we’, will only confirm your booking once we have received full payment for your tour.
Once full payment is made you will be allocated a seat/seats on the tour and a confirmation emailed to you. This is your confirmation of booking. This should be printed and saved for your own reference. We must have a minimum of 4 people to operate and a maximum of 5 seats are available per tour.
Once you begin your day tour, you accept and abide by these terms and conditions.
We accept no responsibility for incorrect email or inability to deliver email. If your confirmation does not arrive on time or at all, then you must ask us to resend the email confirmation of the tours you have paid for.
All internet bookings will be confirmed by email.
We reserve the right to sell any places reserved without full payment or a deposit.
It is the responsibility of the passenger to check the accuracy of dates booked upon receipt of their travel documents.
You will be required to sign a waiver before the start of your journey.
We take no responsibility for any injuries or loss to you incurred whilst you are taking part in activities that are inclusive in our Gorge Day Tour package. We accept no responsibility for the theft, loss or damage to personal belongings at any time during the duration of your tour.
Cancellation of your booking must be in writing or by email to SA Kitesurf Adventures. When written notification has been received by SA Kitesurf Adventures a fee of $30 will be levied to cover administration costs.
You are entitled to a full refund only if you give SA Kitesurf Adventures 7 days’ notice prior to your tour departure date
You are entitled to a 50% refund if you give us 48 hours’ notice prior to your tour departure date
If you are late for the bus in the morning or are a no show, you will be fully charged for the tour and will not receive any refund, unless the reason was out of your control.
Changes by us
We reserve the right to change our typical itineraries at any time and at our discretion. As professionals we will endeavor to avoid this and if this is necessary, we will substitute alternative arrangements of comparable monetary value if necessary.
We reserve the right to alter our itinerary in the event of happenings outside the control of SA Kitesurf Adventures.
We are constantly striving to make our tours even more brilliant than they are perceived by many to be, therefore should attractions open or become open to us, that we feel will enhance your experience while on the Gorge Day Tour then we reserve the right to include these in your best interests.
We reserve the right to decrease the price of our tours at any time.
Your SA Kitesurf Adventures Tour Guide may need to make a decision in the interests of safety. It is a condition of bookings that you comply with the authority and decisions of the appointed representative of SA Kitesurf Adventures. If you do not comply with the said representative and are not compatible with the general enjoyment and well-being of members of the tour, we reserve the right to refuse to allow you to continue the tour. In such a case we will not be liable for any refund, compensation or any additional costs incurred by you. We cannot accept liability for the behavior of others on your tour nor if any facilities are curtailed as a result of their actions.